We have fielded many questions over the years and trust that we can help you troubleshoot any problems you encounter. We are at your service.

Browse the answers below before you contact our staff.

Also, determine if your question is best addressed to the National Endowment for the Arts, or or and are government-wide portals; they are separate entities from the National Endowment for the Arts. Though we include some tips here on navigating and, most technical questions about registration and uploading your application should be directed to or

Contact for help with:

  • Registration problems with
  • Login or username/password issues Help: Consult the information posted in their Help Center, or use their online form to submit a question.

Contact for help with:

  • Registration problems
  • Your registration status
  • Verifying and/or updating your registration information
  • Technology related problems including:
    • Web browser issues
    • Questions about Workspace, webforms, or Adobe Reader
    • Problems submitting your application through

The Contact Center is available 24 hours a day, 7 days a week at 1-800-518-4726 or The website is

Contact the National Endowment for the Arts for help with:

  • Eligibility questions
  • Specific components of your application
  • The prose fellowship guidelines

If, after looking over our guidelines and the answers in this section, you'd still like to speak to a staff member, call our Literature Fellowships Hotline at 202-682-5034 or email us at