We have fielded many questions over the years and can help you troubleshoot any problems you encounter. We are at your service.

Read these FAQs before you contact our staff.

You should also determine if your question is best addressed to the NEA, or or and are government-wide portals; they are separate entities from the NEA. Though we include some tips here on navigating and, most technical questions about registration and uploading your application should be directed to or

Contact for help with:

  • Registration problems with
  • Login or username/password issues Help: Consult the information posted in their Help Center, or use their online form to submit a question.

Contact for help with:

  • Registration problems
  • Your registration status
  • Verifying and/or updating your registration information
  • Technology related problems including:
    • Web browser issues
    • Questions about Workspace, webforms, or Adobe Reader
    • Problems submitting your application through

The Contact Center is available 24 hours a day, 7 days a week at 1-800-518-4726 or The website is

Contact the National Endowment for the Arts for help with:

  • Fellowship eligibility questions
  • Specific components of your application
  • Questions about the poetry fellowship guidelines

If, after looking over our guidelines and the FAQs, you still need to speak to a staff member, call our Literature Fellowships Hotline at 202-682-5034 or email us at